LEGAL · LAST UPDATED: OCTOBER 4, 2026 · Versión en español

Privacy Policy

This policy explains what data BitShot Studio handles, what it is used for, who it is shared with and how you can ask us to correct or delete it. It applies to the 0.6.x private beta of the Windows application, the website bitshotlabs.com and the services at api.bitshotlabs.com.

1. Who operates the service

BitShot Studio, operated from the United States. For any privacy matter, contact bitshot.gt@gmail.com.

2. What stays on your PC

BitShot processes on your computer the sources you choose (screen, windows, games, camera, microphone and application audio). Recordings, profiles, settings and the local technical log are stored on your computer and are not sent to us, except as described below. When you start a broadcast, the content is sent to the destination platform you configure.

3. What reaches our servers, and why

• Beta access. The invitation code you enter, the name we assigned it to, a random installation identifier, the app version and the date you accepted these documents. They are used to grant access, limit each code to two PCs, block access when needed and handle your reports.
• Automatic diagnostics. During the beta, the app automatically sends a technical log (shortly after opening, about every two hours and when each broadcast ends) together with the installation identifier and version. It contains operating events: errors, capture and encoding performance, connection status and names of devices or programs used as sources. Stream addresses and keys are replaced before it is stored. It is used to fix beta bugs.
• Problem reports. Only if you press "Send" in Help → Report a problem: the text you write, the voice note if you record one, the recent technical log and, if you leave them checked, a screenshot of the BitShot window and the last 10 seconds of the broadcast audio. A summary of your equipment is also included (processor, graphics card, memory, encoder, chosen quality and measured upload speed). The screenshot may show whatever is on screen at that moment, for example chat usernames. You can remove the screenshot and the audio before sending. To diagnose a problem, we may analyze reports and logs with AI-based assistance tools; they are used only to understand and fix the problem, and the content is not published or used for commercial purposes.
• Internet speed test. If you use automatic optimization ("Recommended"), BitShot sends test data to Cloudflare's public speed-test service to measure your upload speed. Cloudflare sees your IP address. We do not receive that result unless you send it inside a report.
• Platform accounts. When you connect Twitch, Kick, YouTube or TikTok, authorization takes place on each platform's official page; BitShot never sees your password. BitShot may receive your identifier, name, avatar and the permissions granted. Our service exchanges the authorization code without keeping the session: the result is encrypted, expires in two minutes and is delivered once to your application.
• Account sessions. They are stored encrypted by Windows on your PC (only your Windows user can decrypt them) so you do not have to authorize every time. They are deleted when you press "Disconnect" or when the platform stops accepting them.
• Chat. BitShot reads the chat of the channels you connect to show it in the unified chat and, only when you set it up, sends messages or announcements to those platforms. For Kick, messages pass through a relay on Cloudflare that temporarily keeps the most recent ones (up to 300 per channel) only to deliver them to your application.
• Chat narrator and announcements. They use your system voices. Some Windows or Edge voices are "online": in that case the text being read is sent to Microsoft to generate the audio. You can choose a local voice.

We do not use your data for advertising, we do not sell it and we do not build behavioral profiles.

4. Who we share it with

• Cloudflare: website hosting, storage of diagnostics and reports, and content delivery. Cloudflare's privacy policy.
• The platforms you connect (Twitch, Kick, YouTube/Google and TikTok): they receive what you broadcast and what you authorize, and handle it under their own policies.
• Microsoft, only if you choose an online voice for the narrator.
• Providers of AI-based tools that the operator uses to analyze reports and fix bugs. The content of a report reaches them only when it is analyzed, and we do not send it for advertising.

5. YouTube and Google services

BitShot uses the YouTube API Services. By using that connection you agree to the YouTube Terms of Service and the Google Privacy Policy. You can revoke BitShot's access to your Google account at any time from Google's security settings.

The use and transfer to any other application of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use your YouTube account data only to prepare and manage your live broadcast and its chat, and we do not transfer it or use it for advertising.

6. TikTok

If you connect TikTok, BitShot uses TikTok Login Kit with the user.info.basic permission only to show which TikTok account is connected (identifier and display name). BitShot does not post, read or modify any TikTok content. You can disconnect at any time from the app, which deletes the stored session, and you can also revoke access from your TikTok account settings.

7. How long we keep it

• Diagnostics and reports: automatically deleted 30 days after they are received, or earlier if you ask for their deletion.
• Beta access data (invitation code, assigned name, installation identifier and acceptance of terms): during the beta and for up to 30 days after it ends.
• Recordings, profiles and settings: on your computer, until you delete them.
• Account sessions: on your computer, until you disconnect the account or uninstall deleting the application data.
• Chat messages in the Kick relay: temporarily and in limited number, only to deliver them.

8. Your rights

You can ask us for access to your data, to correct it, delete it, restrict its use, object to it or withdraw your consent. Write to bitshot.gt@gmail.com with your tester name or code and we will reply within 30 days. Withdrawing consent may prevent you from continuing to use the beta. If you are in the European Union or the European Economic Area, you can also lodge a complaint with your data protection authority.

9. Security

Connections use HTTPS. Your account sessions are encrypted on your PC, the applications' private keys live in BitShot's infrastructure and not on your computer, and administrative access is protected by a password. No system is completely secure; if we detect an incident that affects you, we will tell you.

10. Children

BitShot is not directed to children under 13 and we do not knowingly collect their data. If you are between 13 and 18, you need the permission of your parent or guardian to use the application.

11. International transfers

Cloudflare and the platforms you connect operate in several countries, so your data may be processed outside the country where you live.

12. This website

The site uses no cookies and includes no registration forms, advertising, analytics or third-party resources added by BitShot. Cloudflare may process technical visit data, such as the IP address, to deliver and protect the site. See the cookie policy (Spanish).

13. Changes to this policy

If it changes, we will publish the new version here with its date. If the change is important, we will also tell you inside the application.